In a world of constant change, increased cyber threats, and demanding regulation, EduSmartApp has been strategically designed and proactively managed. Experience round the clock systems monitoring, server management and security maintenance – so you can keep your educational institutions running productively and effectively.
24/7 system monitoring
- Active server and infrastructure monitoring
- Backup and data storage monitoring
- Immediate alerts in the event of suspicious activity
- Automatic detection for new security updates and patches
Infrastructure remote support
- We can monitor servers, network infrastructure including switches and routers, backup systems.
- Ensure your infrastructure remains secure and runs smoothly.
- This enables forward planning & easy scalability.
IT Ticketing System
- Bring requests to a single window
- Automate support for recurring issues
- Save time with self-service
- Get real-time issues solved
Knowledge Base
- Promote self-help through instructions
- Service reports generated from proactive monitoring
- Subject wise to do list
- Possible solutions to your issues
Application Remote Support
- Unlimited calls to our help desk
- Service reports generated from proactive monitoring
- Network monitoring specialist
- Dedicated Account Manager
Call – E-mail – Chat
- Phone Calls: Personal and Highly Efficient
- E-Mail: Our Digital Classic
- Chat: Quick and Informal All-Rounder
- Video: Effective Try It