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FAQ
How can we help you ?
How to become user
friendly with EduSmartApp?
EduSmartApp is an all-in-one education management system, which can be used
to manage administrative and academic activities such as online admission
management,
fees, employees’ payroll, examination, grade book, bulk data management,
transportation, library, course and batches, student attendance,
assignments,
communication and much more.
Find out more about EduSmartApp.
Get in touch with us. We can give you a demo of the system and answer
all your questions.
EduSmartApp is a user-friendly and web-based school management
system, we provide
customization and unlimited user licenses at an affordable price.
You can visit the pricing page on the EduSmartApp website and
choose the appropriate offering option as per your need.
Click on “Choose xyz”. It will open an enquiry page: Provide the
required details like Name and email ID and submit the enquiry.
EduSmartApp sales team will reach out to you for further
processing
Definitely, you can try the free version features to get a
better understanding of how EduSmartApp works.
An online assessment system empowers students by giving them
access to valuable e-content, question banks,
fun & interactive quizzes, engaging video tutorials,
assignments, etc enabling them to attend and clear online
assessments
& exams effortlessly.
The software simplifies the online examination conduction
procedure for faculty as well. Teachers can evaluate & track
student performance,
generate report cards and give instant feedback to maximize
students' learning outcomes.
Be it a tuition class, college, university or a school, proper
data management is an important aspect. With EduSmartApp,
institutions can collect, manage, access, and analyse the entire
institutional data with ease.
They can generate various reports related to different
departments and keep a tab on every activity.
With streamlined in-house processes & accurate institutional
reports in hand, educators can make smarter decisions
which will eventually increase institutional efficiency and give
them the highest ROI.
A library feature is an ERP software built to minimize the
hassles of librarians by streamlining all the functions of a
library.
Right from book purchases, stock verification, indexing, book
search, circulation, budget analysis, books, magazines,
newspaper,
& other e-books, sanction to students to fine calculation, the
user-friendly software enables authorities to manage all the
in-house
activities of the library & improves productivity.
If you are a member of staff at the school but not the
Administrator, please talk to the Administrator on the account
as they will be able to reset your password.
If you are a student, please talk to your teacher as they will
be able to reset your password.
To run EduSmartApp, you don't require any software installation.
It is an entirely web-based education management system The
EduSmartApp platform is hosted on AWS Cloud,
and you can simply access the platform using your laptop, tablet
or mobile devices.
Yes, EduSmartApp provides data backup storage facility.
Customers can easily retrieve their data hassle-free.
EduSmartApp offers support in your time of need. You can connect
with EduSmartApp experts any time through a call, email, chat
and raise a ticket on EduSmartApp Support Portal.
To help you in every way, EduSmartApp experts provide multiple
training session about software features; training can be
arranged over our very own video conferencing facility.
No, you will not be bound to any long-term contract with
EduSmartApp as we charge only on an instalment basis for the
Academic year.
However, once the payment has been made, you will not be
provided with a refund option.
All the historical data kept at a centralized place, and none of
it gets deleted.
All the relevant users have access to their data, even when the
academic year is rolled-over.
Our pricing plan is divided into three parts. Go to our pricing
page to know more.
Apart from that, you don’t have to pay any other fee for
service.
Yes, you can upgrade or change your package anytime you like.
You can get in touch with your Account Manager as and when the
upgrade is required.
The learning curve is minimal. Our courseware is designed to be
intuitive, so navigation, functionality,
and use of every feature is a breeze for first time Internet
users as well as Internet-savvy users.
No, this is simply because we have integrated every feature
required for effortlessly operations of your education
institution.
No. We provide the services through Software As Service (SAS)
where all the requested modules
will be available to users through Web portal and mobile APP.
You can configure the courses as per the requirement using Admin
panel of EduSmartApp
It might - our platform services are delivered over the
Internet.
While most company firewalls allow at least limited access to
the Internet,
you should confirm with your company's IT department. Please
contact us with
questions or concerns.
The learning curve is minimal. Our courseware is designed to be
intuitive,
so first time Internet users can use the system with as much
ease as Internet-savvy users.
Additionally, each course includes a helpful Quick Start
Tutorial that demonstrates navigation, functionality, and other
features.
Upon successful course completion, students can view and print
a course completion certificate.
They can also check back anytime to see their records online.
Yes. Upon enrolment, students and parents are automatically
notified via e-mail.
Contact EduSmartApp Customer Service :
Ticketing tool : JIRA ticketing system will be made available
for the customers.
Parents FAQ's
You can use EduSmartApp if your child's school has it set up
for you.
Yes, with EduSmartApp online fee payment provision,
students get a split fee option wherein they can pay the
educational institution’s
fees in EMIs & installments as per the guidelines of
higher management authorities.
Yes. Along with the Web portal, users can access the
services on the mobile through Mobile App for
Android and iOS.
Parents can easily view results, homework,
submissions progress & attendance.
Upon successful course completion, students
can view and print a course completion
certificate.
They can also check back anytime to see
their records online.
Yes. Upon enrolment, students and
parents are automatically notified via
e-mail.